Custom Software Built to Your Exact Specifications

Every build starts with a Discovery Audit: $750 plus GST, credited in full against the build. After two strategy sessions you receive a fixed price for an agreed scope. Every build has a fixed price for an agreed scope, set out in a Schedule of Work. You pay in three stages: a deposit when you sign, a second payment when you accept the first stage, and the final payment before handover. If the scope changes, we agree the change in writing before any work on it starts.

A straightforward internal tool with well-defined requirements can be delivered in 8 to 14 weeks. A full enterprise platform with multiple user roles, complex integrations and mobile components typically takes 20 to 36 weeks from kick-off to production. The largest predictor of project duration is how clear the requirements are, not technical complexity. That is why every build starts with a Discovery Audit, and you get a realistic timeline with your fixed price after the strategy sessions, not before.

Yes. We can act as a specialist delivery partner working alongside your internal engineers, supplying senior capacity in areas where your team has gaps (mobile, architecture, DevOps, QA). We use your tooling preferences where practical and follow your existing coding standards and branching conventions. We are equally comfortable owning an entire build independently where your team is not resourced for it.

Every build includes a 30 day warranty from the day it goes live. In that time we fix bugs and any issue caused by our work at no cost. After that, ongoing support is available through a Care Plan: month to month, priced for your system. Support runs in New South Wales business hours with agreed response targets. After hours cover can be added where your system needs it. If you would rather run the application with your internal team, the documentation and runbooks we hand over are written for that, and we stay available for new features when you need them.

We build as though the Australian Privacy Principles apply. We identify the privacy and sector rules that look relevant to your product, such as APRA CPS 234 for financial services or the My Health Records Act for healthcare, and design the controls they point to, aligned with ISO 27001 controls where you need them. We can host your data in Australian cloud regions. If your data must stay in Australia, tell us before you sign and we write it into your Schedule of Work. Whether your product meets a law is for a qualified practitioner to confirm, and we can introduce you to our lawyers.

Often, yes. We begin with a technical audit of the existing codebase, architecture and any documentation available, producing a frank assessment of what is salvageable, what needs to be rebuilt, and what the risks are going forward. Some stalled projects need key parts rebuilt; others simply need a senior architect to make a set of critical decisions that have been deferred. We will not tell you a rescue is viable if our assessment says otherwise.

Cost is driven by the number of user roles and workflows, integrations with existing systems, mobile versus web only, and security or compliance requirements. Every build is priced on its own scope. It starts with a Discovery Audit ($750 plus GST, credited in full against the build). After the audit you get a fixed price for an agreed scope, paid in three stages against work you have accepted. We never publish day rates. Our custom software development cost guide explains typical Australian market ranges and the drivers behind them.

Off-the-shelf software is built for many organisations and you adapt your processes to it; custom software is built for yours and the code is assigned to you on payment. Off-the-shelf is usually cheaper and faster when it covers most of what you need. Custom development makes sense when your workflows are a genuine point of difference, when integrations would be fragile workarounds, or when licence costs across many users outgrow the cost of building.

A freelancer suits a small, well-defined job; an in-house team suits long-term product work you want to own internally; a software development company suits projects that need several disciplines at once, such as architecture, design, mobile, QA and DevOps, with continuity if one person leaves. We are also happy to work alongside an in-house team and hand the codebase to them.