Technology That Keeps Your Supply Chain Moving
Logistics software development for Australian freight, transport and warehousing operators: real-time tracking, fleet management, logistics app development and warehouse automation.
The Pain Points We Understand
The problems we plan around when building for logistics & transport, because they shape the architecture from day one.
Visibility Gaps Across the Supply Chain
Australia's vast geography makes supply chain visibility uniquely challenging. Freight moves across multiple carriers, warehouses and transport modes, rail, road and sea, with handoff data locked in disconnected TMS platforms, spreadsheets and carrier portals. Customers expect Amazon-level tracking transparency; most operators can't deliver it with their current technology stack.
Manual and Inefficient Dispatch
Dispatch teams still rely on whiteboards, phone calls and desktop spreadsheets to assign runs, communicate with drivers and track job status. The result is long call-centre queues, high driver idle time, missed delivery windows and a complete lack of real-time data for operations managers who need it most.
Fleet Compliance Complexity
Heavy-vehicle operations sit under CoR obligations, HVNL loading rules, NHVR fatigue rules and maintenance-record requirements, with genuine liability if the paperwork is unreliable when something goes wrong. We build the evidence layer (pre-departure checks, mass and dimension records, work-diary cross-references) so your compliance team can demonstrate due diligence. Paper-based systems and manual spreadsheet reconciliation are hard to defend when the paperwork is called in.
Last-Mile Inefficiency
Last-mile delivery in Australian metro and regional markets is the most expensive segment of the supply chain, often representing over 50% of total delivery cost. Dense urban routes, traffic unpredictability and failed delivery attempts (Australia's flat rate of missed deliveries sits above the global average) eat into margins on every consignment.
What We Build For Logistics & Transport
Purpose-built software and technology solutions designed around the specific needs, compliance requirements and workflows of logistics & transport organisations.
Discuss Your ProjectServices Most Relevant to Logistics & Transport
FAQ, Logistics & Transport
The most practical uses of AI in logistics and supply chain today are predicting delivery ETAs from live GPS and history, triaging delivery exceptions, extracting data from consignment notes, invoices and customs documents, answering where-is-my-freight queries, and forecasting demand for warehouse labour. Route optimisation itself is mostly established operations research rather than generative AI, and we use whichever technique fits. Our logistics and transport software guide covers these use cases in an Australian context.
If a standard TMS, WMS or fleet platform fits your operation, buy it. Custom logistics software development makes sense when your operation has workflows packaged tools handle badly, when you need to join several systems into one view for customers or dispatch, or when per-vehicle or per-user licensing stops adding up. The common middle path is keeping the core platform and building the driver app, customer tracking portal or integration layer around it.
Yes. We integrate with CargoWise One (including the CW1 REST and XML API), SAP EWM and TM modules, Oracle Transportation Management, and a range of Australian-specific platforms including Microlistics, Paperless and Freight2020. Our typical integration approach uses event-driven messaging (via RabbitMQ, AWS SNS/SQS or Azure Service Bus) to decouple systems and avoid tight coupling that breaks on upgrade cycles. For older systems without published APIs we implement EDI-based integration (EDIFACT, X12, or flat-file formats) using industry-standard middleware.
Chain of responsibility (CoR) under the Heavy Vehicle National Law means that every party in the supply chain, not just the driver, can be liable for HVNL breaches. Our fleet systems capture the data needed to demonstrate due diligence: pre-departure safety checks with photo evidence, mass and dimension declarations linked to consignment records, driver fatigue and work diary data cross-referenced against scheduled departure times, and vehicle maintenance records with service due alerts. We can produce CoR compliance reports on demand and integrate with NHVR's Intelligent Access Programme (IAP) transponder data where required.
We build driver apps for the Android and iOS devices your fleet already carries, with offline-first architecture for regional areas with poor connectivity. Standard features include GPS tracking, job card management, digital proof of delivery with photo and signature capture, barcode/QR scanning, real-time messaging with dispatch, pre-start safety checklists, fatigue status tracking, and dangerous goods acknowledgement workflows. The app syncs with the dispatch platform over low-bandwidth connections and queues data locally when offline, flushing to the server on reconnection.
Yes, and it's one of the most impactful features for reducing inbound customer service calls. We build branded tracking portals and SMS/email notification workflows that give consignees live visibility of their freight status, estimated delivery windows, driver ETA based on real-time GPS, and the ability to redirect deliveries or authorise safe drop. These portals integrate with the carrier's internal TMS data via a thin API layer and are typically deployable as a white-labelled subdomain (e.g. track.yourcompany.com.au) within two to three weeks.
Yes. We build last-mile platforms for Australian e-commerce fulfilment, including multi-carrier rate shopping (integrating with Australia Post, Sendle, CouriersPlease, StarTrack and DHL), automated despatch manifesting, carrier label printing, delivery exception management and returns processing. We plan for the specifics of Australia Post's eParcel and MyPost Business platforms, including rate limits and label workflows that catch teams out at scale. For high-volume operations we implement intelligent carrier selection rules based on zone, weight, service level and negotiated rate tables.
Ready to Build a Smarter Supply Chain?
Whether you're modernising a legacy TMS, building a driver app or deploying a full warehouse management system, our logistics technology team understands the operational realities of Australian freight. Let's talk about your project.